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PLDT Woes Again

I finished the tasks I'm supposed to do today. One of which is to go to PLDT and report the DSL outage.

It has been 9 days since I first reported the issue in 171. Everyday since then, we've reported the problem, hoping to get it working so hubby can work at home.

There were still seven people before me so I decided to bring out the magazine I brought with me. I was expecting a long wait. Besides, I needed something to calm myself down before I approach the CS Rep.

I told the Rep my story. She looked up my phone record. She said that there was no repair ticket created. Ganon?!?! Juskoduday, all the ranting I made during those phone calls went down the drain?

She immediately created a ticket for me and called up the repair guy. She mentioned that it MAY be done by tomorrow. Oh well, at least she's more efficient than those in 171.

Gosh, I am so tempted to write to Manay P. and tell him how poor his company's service is. One friend said it worked for him.

I will not sing them praises until I see results tomorrow.
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