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Pilipinas Teleserv

I've heard so many horror stories about the passport application process. I have no time, nor the strength to brave those horrors.

I am glad I found out about this firm that processes passport applications. All I had to do was call their hotline to find out about the requirements. Once I had everything, I called them up again to arrange for a pick-up of the documents. They use Aboitiz 2Go. I was given a schedule for appearance at the DFA.

Their service was very convenient and reliable. I was met up by an usher who brought me to their window. All I had to do was to counter-check the forms and sign in behalf of my son. My passport and other documents, which were sent to the DFA, are still in good condition.

My whole stay didn't last for 15 minutes. Amazing! I was informed that the passport will be delivered to me in two weeks.

Service fee is P1,300. That includes pick-up of requirements, scheduling, processing and delivery of passport. It is more expensive if you choose to go about it on your own. I chose to pay more to save time and to eliminate unnecessary inconvenience. I am unsure if the rate covers the "red-tape" charges.

I can still recall my first passport application. I had to wake up early anticipating the long lines. I remember the heat and the sweating. When it was over, I was glad that I didn't have to apply for another one in the near future. I remember pitying those who had to go through the whole process without the help of a travel agent.

Thank God for Teleserve. I will definitely use their service again for Javi. I hope they can provide the same service to other government agencies.

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