MECHANICS:
1. Who can use the Tawad! Service?
The Tawad! Service is open to all Globe Postpaid, Globe Prepaid, Globe Tattoo and TM subscribers. However, below the line advertising (merchandising materials) are being done only in the City of Manila , Taguig & Pateros areas. Subscribers outside this area may also join the program.
2. What is the Tawad! Service?
Tawad! is an SMS reverse bidding/auction service where a very cool item is put up for auction each day. Unlike a regular auction where the bids go higher and the highest bid earns the bidder the right to purchase the item at that bid price, Tawad Na! grants the right to purchase to the bidder who sent in the lowest unique bid.
3. How often can I bid with / use the Tawad! Service?
There is no limit to how many times you may bid for an item for a day, as long as you bid during bidding window, which is 7am to 11:59pm of that day. You may join/bid on any day as long as there is an item up for auction that day.
4. Do I need to register before I can use Tawad Na?
Yes, you need to register by texting TAWAD
5. What does “lowest unique bid” mean?
The lowest unique bid is defined as the lowest bid (amount/price) sent in by a bidder that is not sent by any other bidder with in an item’s bidding duration.
For example:
If there are only 5 people who bid for an iPod Shuffle during the day in which the iPod Shuffle is up for auction, and the 5 people bid as follows:
User A bids P1
User B bids P2
User C bids P3
User D bids P1
User E bids P1
Then:
User A, User D and User E’s bids are not unique
User C’s bid is unique but is not the lowest unique bid
User B’s bid is the lowest unique bid and he/she wins the Ipod Shuffle
6. How do I use the Tawad! Service?
To use the Tawad! Service, simply send in TAWAD
Examples:
TAWAD 2
TAWAD 123.11
TAWAD 3.50
TAWAD 1001.35
7. What is the lowest and highest valid bid?
The lowest valid bid is 1.00 and the highest valid bid is 5000.
8. Can I bid with centavos?
Yes, as long as your bid is from P1 to P5000, you may bid an amount with centavos. Ex. 5.25 (up to 2 decimal places)
9. When can I bid for an item?
When an item is up for bidding, you may bid anytime from 7am until 11:59pm that day. There will only be one item for bid per day, and all bids sent from 7am to 11:59pm for a particular day will be considered as bids for that day’s item.
10. Can I bid for a previous or past day’s item?
No. All bids you send during a particular day are for that day’s item only.
11. How much does a bid cost?
Each SMS bid costs P2.50 which will be debited from prepaid users’ load credits; and billed to postpaid users’ accounts.
12. How can I find out what item is up for bidding for a particular day? / What can I text to get help or more info on the service?
You may find out what item is up for bidding by sending TAWAD ITEM to 2350 for free, or by sending in a bid. Upon doing either, you will receive a message including the item up for bidding for that day. You may only find out items up for bidding for the current date, you’ll have to wait for the next day to find out that day’s item. You may also send TAWAD and TAWAD MORE to 2350 for more information on Tawad! P2.50/txt
13. What is a unique bid?
A unique bid is a bid price/amount you’ve sent in that no one else has sent in yet.
14. What happens when someone sends in the same bid/price/amount that I’ve sent in before which was found to be unique?
When someone else sends the same bid/price/amount as that of a bid you sent in earlier that was unique, you will receive an outbid alert. An outbid alert will let you know that your previous bid is no longer unique, and therefore you must try bidding again for a chance to be able to buy the cool item for the day at your bid price. Outbid alerts are FREE.
For Example:
You bid 3.50 and receive a message confirming it as a unique bid. Then sometime after, someone else bids 3.50 as well. You will then receive a message informing you that your bid of 3.50 is no longer unique.
15. How can I found out the lowest unique bid that I have sent in for the day’s item?
You may get your current lowest unmatched/unique bid for the current day’s item by sending TAWAD STATUS to 2350. You will be charged P2.50 per text.
16. How will I know if I won? How will I know if a bid I’ve sent ends up to be the lowest unique bid?
The user who sent the lowest unique bid for a day’s item will be contacted the following day by a representative of Paysetter International Inc. The representative will then retrieve the lowest unique bidder’s personal details (I.e. name, address, etc.) and inform him/her of details on how to purchase and redeem the auctioned item.
17. Is there a number or hotline I can call if I have more inquiries and concerns?
Definitely, you may call Paysetter International Inc. at (02) 6313413, from Mondays to Fridays; 9am to 5pm .
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