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A Note to BPI

Dear BPI,

By the time I get through the Hotline number, my card may have already been maxed out.  My savings may have been cleaned up by some thief.  

Thankfully, I have no urgent concerns to deal with you right now.

Seriously, you need more people answering urgent concerns.  Waiting for more than 5 minutes is simply unacceptable.


Sincerely,

A Valued Client

Comments

piafacundo said…
I lost my credit card too!! that makes 3 people i know, who have lost their CC this week. hope you got through to them. I had no problems getting through to bpi
CathyCE said…
Buti ka pa. I made a booboo pa when I called them. I was on speaker while waiting for them to pick up my call. When they finally did, I accidentally pressed the wrong button. I dropped my own call!!! Hay, bobs talaga.

How did you lose your credit card? Okay na?

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